Simple, transparent pricing
A platform fee that scales with your business, plus a per-delivery ops fee. No hidden charges, no lock-in contracts.
Starter
Single local retailer or 1 micro-hub
+ 12% of item GMV on fulfilled orders
- 1 store or hub included
- Real-time hub-level inventory
- Substitution controls
- Picker & rider dispatch
- Live order tracking
- $0.60/order dispatch fee
- Email support
Growth
Operators running multiple hubs
+ 10% of item GMV on fulfilled orders
- Up to 5 stores/hubs included
- Everything in Starter
- Multi-hub routing optimization
- Promo funding tools (2% fee)
- Retail media listings ($0.40/click)
- Priority support
- Analytics dashboard
Scale
City-level quick-commerce operators
+ 8% of item GMV on fulfilled orders
- Up to 20 stores/hubs included
- Everything in Growth
- Custom SLAs & onboarding
- Advanced exception handling
- Dedicated account manager
- API access & integrations
- Volume dispatch discounts
Consumer Plus
$0 delivery fee on orders over $15. Designed for high-frequency urban shoppers who want unlimited convenience.
Feature comparison
| Feature | Starter | Growth | Scale |
|---|---|---|---|
| Stores/hubs included | 1 | Up to 5 | Up to 20 |
| GMV take-rate | 12% | 10% | 8% |
| Per-delivery dispatch fee | $0.60 | $0.60 | Volume discounts |
| Real-time inventory | |||
| Substitution controls | |||
| Live order tracking | |||
| Multi-hub routing | |||
| Promo funding tools | |||
| Retail media listings | |||
| Analytics dashboard | |||
| API access | |||
| Dedicated account manager | |||
| Extra hub/store fee | $199/mo | $199/mo | $199/mo |
Frequently asked questions
What does the GMV take-rate cover?
The take-rate is charged on the item subtotal of completed (not canceled) orders. It covers platform access, payment processing infrastructure, and customer service workflows.
Can I add more hubs beyond my tier cap?
Yes. Each additional hub beyond your tier's included count costs $199/month. This applies to all tiers equally.
What is the per-delivery dispatch fee?
A $0.60 fee per completed delivery covers dispatch orchestration, rider assignment, and exception handling like reassignments or failed delivery workflows.
How does Consumer Plus work?
Consumer Plus is an optional membership for frequent shoppers at $9.99/month. Members get $0 delivery fees on any order over $15, making regular top-up shopping more affordable.
What payment methods do you support?
SwiftBasket integrates with cards, digital wallets, and cash-on-delivery so your customers can pay however works best for them.
Can I switch tiers later?
Absolutely. You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle.
Start delivering in minutes
Pick the plan that fits your operation. Upgrade, downgrade, or add hubs anytime.